Call Answering

Professional Receptionist

Call Answering Service

Our professional call answering service ensures your business never misses a call—or an opportunity. We answer calls in your company name between 9am and 5pm, Monday to Friday, take accurate messages, and relay them to you in real time, so you can stay responsive, professional, and in control wherever you are.

We offer tailored call answering services to suit your business needs. Whether you require support managing call volumes or want to create a strong, professional first impression, we have a solution to match.

There’s a common misconception that a physical office is essential when starting a new business—but that isn’t always the case. A professional call answering service can provide the credibility, support, and presence your business needs, without the cost and commitment of office space.

What our Client’s Say

I have been using Falcon Business Centre to answer my calls for a few years now, they allow me to have their services when I am on holiday and out of the Country on a weekly basis and not on a fixed contract.

I have to say that the staff at Falcon are very professional in their manner when they answer my Clients calls and I receive the information straight away, which I can then deal with.

Falcon has certainly saved me a lot of loss of business and are very, very affordable. Thanks guys for a job well done

Phil Manning

PJM pi Private Investigators

Since discovering Falcon Business Centre over a year ago, I can’t imagine how we ever coped without your fantastic service. The calls are answered very professionally and the customers have no idea they are not talking to someone in our office. We never have to miss a valued call from a customer or potential customer.

You are such a friendly team to deal with and always so accommodating – sending me e-mails and/or texts with not just the clients name and number but details of what their enquiry is about. Using your services has undoubtedly enhanced my company’s image whilst allowing us sometimes to just get on with important tasks without the constant interruption of phone calls.

Finally, as a result of knowing you are always there, I have been able to take a few Friday afternoons off by diverting my calls to you. Had never been able to do that in the past as most of us self-employed people do not wish to miss any calls!

Geeta Nair

Independent Mortgage Specialist

Other Services

A private office for the day, available 9am–5pm. Simply arrive, plug in, and get on with your work.

A relaxed, professional lounge space for informal meetings, collaboration, or a quiet break—available to tenants and virtual clients.

Flexible administration support—from printing and reports to spreadsheets, correspondence, and creative artwork.

Our clean, professional meeting rooms—The Firecrest, The Robin, and The Barn Owl—cater for groups of 4 to 12.

Our professional call answering service ensures you never miss a call – or an opportunity.

Our co-working space offers flexible hot-desking on a daily, weekly, or monthly basis.